Account Executive

About Superminted

Superminted is a full-service brand-to-market agency that partners with clients across industries and markets to create fresh and innovative 360-degree marketing campaigns to meet their business goals. In addition to integrated marketing capabilities spanning the entire marketing communications spectrum, we also provide in-house video content and production capabilities. At Superminted, we believe that inclusivity and diversity form the bedrock for the most innovative ideas, designs and solutions.

What’s our mission? To support brands in their journey of evolution and growth.

We are looking for problem solvers and people who are passionate about producing good work. Join us if you want to be empowered, entertained and enabled to inspire the people around you. A sense of ownership and foundership are traits we appreciate, and we are always looking to uncover diamonds in the rough.

Role

The role focuses on account servicing, specifically in the area of providing support and ensuring the smooth and timely execution of client projects. It also involves maintaining good working relationships with existing clients. We are looking for a versatile individual and a supportive team player who understands business and marketing, and a knowledgeable multi-tasker with strong communication skills. You will collaborate with both clients and internal teams to ensure that projects proceed smoothly and expectations are always aligned. You may also assist in developing sales strategies and establishing quotations.

Responsibilities

  • Support in the management and execution of projects by coordinating with internal and external stakeholders;
  • Ensure quality in the delivery of projects and adherence to timelines;
  • Assist to build strong relationships with existing clients, connecting with key business executives and stakeholders;
  • Manage and attend to client queries;
  • Liaise with cross-functional internal teams;
  • Support in developing consultative relationships with key accounts and key stakeholders;
  • Keep clients engaged and updated on our latest service developments and achievements;
  • Ensure the successful delivery of our project deliverables and solutions according to client needs and objectives;
  • Report on account statuses;
  • Work with the sales team and contribute in proposals and pitches; and
  • Assist in managing challenging client requests or issue escalations where required.

Requirements

Experience

  • Bachelor’s Degree in Business Management and related fields;
  • Knowledge of market research, sales and negotiating principles;
  • Good knowledge of MS Office; and
  • Good knowledge of CRM software.

Capabilities

  • Enthusiastic and passionate;
  • A business acumen;
  • Ability to understand, articulate and explain processes and technicalities in accordance to project requirements;
  • Excellent communication/presentation skills and ability to build relationships;
  • Excellent organisational and time-management skills;
  • Proactive and a forward thinker;
  • Ability to troubleshoot and problem solve quickly;
  • Ability to manage time and priorities well; and
  • Work independently and as a team on a comprehensive range of projects.

Remuneration

$2,800 – $3,200 depending on experience

Region

Asia

Office

Singapore

Department

Growth

Overheard in the office

“I have rude thoughts...”
"Yo – got 15 minutes?"
"Nup." – flips hair
"Damn meta sial."

Testimonials

Andrea Monni

Partner, Algebra
"I really enjoyed working with [Superminted]. They provided insights on our branding and positioning and delivered some great work."

Suen Tat Yam

Founder, Monster Day Tours
"[Superminted] is one of the most creative and talented companies I have worked with. I would recommend their full range of services to anyone who is looking for quality work."

Genevieve-Laine Chang

Founder, De Kinder Club
“Great team to work with! Nadine and her team are resourceful, genuine and responsive. Would recommend anyone looking to do branding to speak to [Superminted]!”

Michelle Anne Ng

Senior Marketing Manager, Simmons SEA
“Creative, fun, efficient and most importantly, effective. That is what clients can be assured of. We did 1 TVC and 3 web videos and all performed excellently. We did it within a month and it is the best performed video on Google. The team is absolutely great to work with.”

Julia Wei

Vice President, Integrated Communications (Regional), Lazada
“Energetic, creative and responsive bunch of folks. Great collaborators and very happy with the work.”

Mercedes Chua

Campaign Marketing Manager, Deliveroo
“Their enthusiasm and passion for brand and video production was evident in their work. From conceptualisation, to shoot, and production, the team’s professionalism blew me away! If you’re looking for a partner for your next campaign, you’ll be in good hands.”

Dora Tan

Brand Analyst, BRF Asia
“Agile, supportive and dedicated team with impeccable client service! Also a really genuine bunch that prioritises understanding your business needs to provide tailored solutions. Highly recommended for all marketing and branding needs!”

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